Service 04
Lead handling
Every lead gets a fast reply, every time, without you reaching for your phone.
A lead that waits four hours has usually already spoken to somebody else. This service exists so that stops happening.
What gets handled
The work, listed.
- Speed-to-lead first response
- Portal lead routing from Zillow, Realtor.com, and brokerage sources
- Qualification and pre-screening
- Nurture sequence management
- Missed-call follow-up
Scope boundary, and we keep it visible on purpose: scheduling and routing only. Anything involving price, terms, or property condition goes to you. We do not advise your leads.
Who this one is for
If this sounds like your week.
- Agents paying for portal leads and answering them when they get a minute.
- Agents who show houses all day and cannot answer a form fill at 2pm.
- Anyone whose missed calls do not get called back.
How it works
Four steps, every time.
The lead lands.
Portal, form, missed call, wherever it comes from.
We respond fast.
First contact goes out without waiting for you.
We qualify and route.
Timeline, area, financing status, what they are looking for.
You get the ones worth your time.
With everything we learned already written down.
Need something you don’t see here?
Our scope isn’t limited to this list. Tell us what you need and we’ll confirm whether Serene can handle it.
Works well alongside
Taking more than one?
Serene Complete is all seven services run by one team. Taking them all together costs less than adding them up.